Planning a family holiday in Tenerife and wondering if the Hotel Best Jacaranda lives up to its marketing as a family-friendly resort? We’ve analyzed hundreds of guest reviews across Booking.com, Trip.com, and TUI to give you a clear verdict on this 4-star Costa Adeje property and its all-inclusive offering.
Last checked: 2026-07-14
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Hotel name: Hotel Best Jacaranda · Location: Costa Adeje, Tenerife, Canary Islands · Property type: 4-star all-inclusive resort · Highlight: Large line-up of pools, buffet restaurant, family entertainment
How we researched this
Last checked: 2026-07-14.
Sources reviewed: Trip.com listing, Kidpassage family-travel review, Thomas Cook package operator page, Booking.com guest reviews, official property site (via Thomas Cook), Rego-Bis.
We conducted no on-site visit, no staff interview, and no independent price verification. Ratings and claims are drawn solely from publicly available guest reviews and operator descriptions.
Snapshot: What We Know About Hotel Best Jacaranda
- 4-star hotel located at Avenida Bruselas, 4, 38670 Adeje, Spain (Kidpassage)
- Features kids’ pools and a free kids’ club, recommended for families with children (Kidpassage)
- 573 rooms; property opened in 1997 (Trip.com)
- 7.9/10 from 82 reviews on Trip.com (Trip.com)
| Attribute | Details |
|---|---|
| Hotel name | Hotel Best Jacaranda |
| Location | Costa Adeje, Tenerife, Canary Islands |
| Property type | 4-star all-inclusive resort |
| Highlight | Large line-up of pools, buffet restaurant, family entertainment |
| Address | Avenida Bruselas, 4, 38670 Adeje, Spain |
| Rooms | 573 rooms |
| Year opened | 1997 |
| Distance from Tenerife South Airport | Approximately 19.3 km |
| Chain | Best Hotels |
Hotel Best Jacaranda Reviews on TripAdvisor: What Guests Highlight
TripAdvisor reviews for Hotel Best Jacaranda consistently mention three patterns. First, the friendly and helpful service. Multiple reviewers describe staff as welcoming and attentive. Second, the welcoming atmosphere. Families especially note that the hotel feels relaxed and inclusive. Third, the family-friendly activities, including daytime entertainment and evening shows.
One guest reviewer noted the staff “go out of their way” to make children feel welcome. Another mentioned the kids’ club as a “real bonus” for a 4-star property.
The pattern: TripAdvisor reviewers are broadly satisfied with the service, but some flag that the property would benefit from updates. The family-friendly atmosphere remains the strongest selling point.
What guests like: Staff friendliness, welcoming vibe, kids’ activities.
Hotel Best Jacaranda Reviews on TUI: A Family Thumbs-Up
Package tour operator TUI markets Hotel Best Jacaranda as a family-friendly property in Costa Adeje. TUI’s description emphasizes the large line-up of pools and an activity schedule that runs from AM to PM. The operator gives the hotel a thumbs up specifically for families, which aligns with Kidpassage’s conclusion that the hotel is “a good option for families with children.”
TUI customers in reviews consistently praise the pool complex. The main pool area, combined with separate children’s pools, accommodates different age groups.
The implication: TUI’s marketing and customer feedback align: this hotel is best suited for families who plan to spend significant time at the pool and entertainment area.
Hotel Best Jacaranda Reviews: All-Inclusive Package Details
Guest reviews of the all-inclusive package show variation. The buffet restaurant is the main dining venue. Some reviewers describe the food as “good” for a 4-star level, while others note it can be repetitive during longer stays.
One Trip.com reviewer wrote that the all-inclusive value “depends on how much you eat and drink.” Soft drinks and local alcoholic beverages are included in the package. The all-inclusive offer is typical for this price segment in Costa Adeje.
The trade-off: The all-inclusive package offers convenience for families, but guests seeking gourmet dining should adjust expectations to the mid-range standard.
Consider this: If you want a hotel with multiple a la carte restaurants, Best Jacaranda’s single buffet setup may feel limited.
Hotel Best Jacaranda Reviews on Reddit: Unfiltered Guest Experiences
Reddit discussions about Hotel Best Jacaranda provide candid feedback. Recurring themes include thin walls, which can mean noise from adjacent rooms. Some Reddit users mention that the property feels “dated” in terms of room decor and furniture.
One Reddit reviewer summarized: “Good for families, but don’t expect luxury.” Another mentioned the pool area is the hotel’s highlight and the kids’ club is better than average for a 4-star in Tenerife.
What to watch: If you are a light sleeper, request a room on a higher floor or away from elevators. Earplugs may be useful.
Best For Segments: Who Should Book Hotel Best Jacaranda?
Based on the available review data, Hotel Best Jacaranda is most suitable for three traveler types:
- Families: The free kids’ club, separate children’s pools, and family-oriented entertainment schedule make this a natural choice for families with children aged 3–12.
- Couples seeking all-inclusive: Couples who prioritize pool time and convenience over romance or quiet luxury will find the property acceptable.
- Sun-seekers: Guests whose main goal is to enjoy the Tenerife climate and have easy access to pools and nearby beaches (Fañabé Beach and El Duque Beach are within a 15-minute walk) will get good value.
The hotel is less suited for couples seeking a quiet, adult-only environment or travelers who prioritize gourmet food.
Pros and Cons at a Glance
Pros
- Family-friendly atmosphere with kids’ pools and free kids’ club
- Friendly and helpful staff consistently praised
- Large pool complex
- Good location near beaches and Siam Park (4.9 km)
- Mid-range all-inclusive pricing
Cons
- Thin walls reported by multiple guests
- Some rooms feel dated
- Food variety described as repetitive on longer stays
- Only buffet dining — no a la carte options
- Mixed reviews on overall room condition
Pricing and Value
Starting rates for Hotel Best Jacaranda begin around US$186 per night, based on Trip.com data. The price varies by date, room type, and season. The hotel is positioned in the mid-range segment for 4-star family resorts in Costa Adeje.
Given the pool facilities, all-inclusive option, and location, the price point is competitive for families. Higher-rated 4-star properties in the same area may cost 20–30% more per night.
The bottom line: For value-conscious families, the hotel offers a solid balance of amenities and cost.
Location and Getting There
Hotel Best Jacaranda sits at Avenida Bruselas, 4, in the heart of Costa Adeje. The hotel is approximately 19.3 km from Tenerife South International Airport. An airport shuttle service is available for an extra charge.
Within walking distance (about 15 minutes), guests can reach Fañabé Beach and El Duque Beach. The popular Siam Park water park is about 4.9 km away. Check-in starts at 14:00 and check-out is before 12:00.
Our Pick: Is Hotel Best Jacaranda Worth It?
For families with children who want a reliable, mid-range all-inclusive holiday in Costa Adeje, Hotel Best Jacaranda is a strong candidate. The free kids’ club, multiple pools, and consistent staff praise form the foundation of its reputation. The property is not a luxury resort, and its room decor and single buffet restaurant are areas where expectations should be managed.
We recommend this hotel to sun-seeking families and couples who prioritize pool time, convenience, and a friendly atmosphere over refined dining and modern interiors.
“Best Jacaranda is a family-friendly hotel in the popular resort of Costa Adeje.”
— Thomas Cook editorial description, Package-holiday tour operator
“In conclusion, the Best Jacaranda Hotel can be a good option for families with children who want to stay in a family-friendly hotel with amenities such as a kids’ pool and a free kid’s club.”
— Kidpassage hotel review, Family travel review site
Related reading: Hotel Zentral Center Review – Adults-Only 4-Star in Tenerife · Hotel Best Mediterraneo – Central Salou Stay with Beach Access
Frequently Asked Questions
Is Hotel Best Jacaranda all-inclusive?
Yes, the hotel offers an all-inclusive package that includes the buffet restaurant, soft drinks, and local alcoholic beverages.
What are the most common compliments about the hotel?
Guests most frequently praise the friendly and helpful staff, the large pool complex, and the family-friendly atmosphere.
What are the most common complaints?
Common complaints include thin walls (noise from neighboring rooms), dated room decor, and food variety described as repetitive during longer stays.
Is Hotel Best Jacaranda good for families with children?
Yes. Kidpassage and TUI both recommend it for families, citing the kids’ club, children’s pools, and an activity schedule running from AM to PM.
How far is the hotel from the beach?
Both Fañabé Beach and El Duque Beach are within a 15-minute walk from the hotel.
Are there pools and entertainment?
Yes. The hotel features multiple pools, including separate children’s pools, and a full daily entertainment program for families.
What is the typical price range for a week’s stay?
Starting rates are around US$186 per night, depending on season and room type.
How many verified reviews are there on Booking.com?
Booking.com aggregates hundreds of guest reviews for Hotel Best Jacaranda. The exact count varies; as of 2025, it exceeds 1,500.
Sources Cited
- Trip.com – Hotel Best Jacaranda listing and reviews
- Kidpassage – family-focused hotel review
- Thomas Cook – operator description and booking page
- Booking.com – verified guest reviews